TERMS & CONDITIONS

 

1. ORDERS


1.1 PURCHASE OF PRODUCTS
When you order a product from this website you are offering to buy it at the price stated, subject to these terms. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information were entered onto the system.
We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:
• The product ordered being unavailable from stock
• Our inability to obtain authorisation of payment
• The identification of an error within the product information, including price or promotion


1.2 PRICES
Prices displayed on the site are shown in Rand (ZAR). VAT does not apply as Landi Kuhn │ Functional art & Design is not a VAT registered company. Prices are subject to change at any time.
Deliveries will be charged in addition to the price of the products.


1.3 DELIIVERY ADDRESS
We cannot be held responsible for an incorrect address being entered while ordering on our website. If you complete your order and then notice that the address details are incorrect, please contact us immediately at mail@landikuhn.co.za


1.4 ORDER ACCEPTANCE AND CANCELLATION
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged or payment has been received. If your credit card has been charged or payment has been received and your order is cancelled, you will receive a refund.
Once an order has been placed, it cannot be cancelled unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested.

 

2. CHANGES IN PRODUCTS AND PRICING


We are constantly updating and revising our offerings of products, and we may discontinue products at any time without notice.
All pricing for our products is subject to change.
For all of our prices and products, we reserve the right to make adjustments due to changing market conditions, currency fluctuations, product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances.

 

3. SALES


Sale continues while stocks last and is subject to availability.

 

4. MANUFACTURING


Please allow up to 10 working days for manufacturing.
All products sold on this website are hand-made and although great care is taken to ensure that every product is of the highest standard, should you receive a product that is faulty due to a manufacturing defect you are welcome to return it in accordance with our returns and exchanges policy.

 

5. SHIPPING POLICY


Landi Kuhn │ Functional Art & Design reserves the right to change shipping costs at any time.
Shipping rates displayed and charged on this website may not always be correct and may be change if needed (even after a transaction).
Once an order has been registered and payment accepted, and order shipped, it is in the hands of the postal / courier service. We are not liable for any errors made by these services.
Once you have received your parcel, please open it with care. Landi Kuhn │Functional Art & Design is not liable for any items damaged during the opening of your parcel. Any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

 

6. RETURN & EXCHANGE POLICY


We want all of our customers to be happy with purchases made at Landi Kuhn │Functional Art & Design. However, we do not offer returns or exchanges on products unless
1. The item you have received is different than the item ordered (i.e. the wrong parcel has been delivered to you)
2. The item has arrived broken or damaged. This refers to damaged products due to a manufacturing defect and excludes damages as stipulated in our shipping policy.
If you wish to return or exchange a product please contact Landi Kuhn│Functional Art & Design within 1 week (7 days) of receiving your parcel, either by e-mail or by logging a return request on the website. You will also need to send us photographs of the damaged item(s) in the original packaging.
You are responsible for postage costs of returning the item. We recommend using registered mail to return items, as we are not liable for any items lost in the post.
Exchanges will only occur once the damaged product has been received on our side.
Please note that we are not held responsible for the damage of chains. Chains are delicate by nature and care needs to be taken when wearing them.
In such event that a refund is in order, refunds will be in the form of store credit / store vouchers.